Other referencing apps like Booknotes handle PDFs perfectly so unless Apple has it in for you it seems odd that for two years this has been an issue. For sure no reason to upgrade to ENX9 since the app has the same bugs and problems. May eventually be forced to move to an EndNote alternative, which is a shame. “It is a blame game with Apple and this is not acceptable. EndNote has become the buggiest, most poorly-designed app I have on my Mac, and that says a lot given that I also have Office365… I will see what the demo looks like but I doubt it fixes anything. No other application I own has such issues with PDFs or performance, If another application did have such issues, their support folks certainly would work with Apple if that is what was needed, or else figure out how to work around it on their own. All they have ever done from an IT perspective is blame Apple. The reality is that I’d happily pay a small amount if they’d simply fix the major bugs with ENX8, which have been there since I upgraded from ENX7: terrible slowdowns in the performance of the application along with unusable scrolling of my reference list, plus problems with PDFs if I try to use their own PDF viewer. Honestly, there is no new functionality in ENX9 that I need or would use sounds like they updated the software to have a new revenue cycle. I had posted a few weeks ago asking why anyone should upgrade and got no replies from EndNote. Basically EndNote became an expensive subscription service with lousy performance.
Now, again, they will force people to upgrade, but they don’t improve/fix anything. And just to put this in context: the major feature of X8 was new icons (ridiculous) EndNote forced users to upgrade for a lot of money by saying X7 won’t run on newer operating systems. I have absolutely no idea what new the developers did for this version. In conclusion, I would say upgrading is a waste of money at this point. However, X9 still keeps crashing on MacOS High Sierra 10.13.6. If EndNote sticks to their previous strategy, X9 will be the only version that they keep fixing with updates.
The main reason I upgraded is the extremely awful, horrible and substandard perforemace of X8 on MacOS. My first impressions are that there are no obvious changes in appearence and functionality compared to X8 (MacOS), that would benefit an average user. A 30-day demo version is free, everyone can decide themsevles if an upgrade worth it for them.
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